Payment

How do subscribers pause/cancel/upgrade/downgrade their subscription plan?
All subscription changes can be made at ultiworld.com/my-settings. Subscription payment happens at the beginning of the period that it covers and automa...
Sat, Aug 31, 2024 at 1:57 PM
How do subscribers change their payment information?
Payment information can be managed at ultiworld.com/my-settings. You can change or delete your payment information at any time. All payments and card detail...
Wed, Jan 20, 2021 at 3:38 PM
What should I do if I already subscribed on Vimeo/VHX, but want to switch to one of the new Ultiworld subscriptions?
After you purchase an Ultiworld subscription and connect your existing VHX account, we will automatically cancel your old VHX-based recurring payments so th...
Thu, Dec 5, 2024 at 9:02 PM
Can I gift a subscription to someone else?
We are still working on a self-service way of purchasing a gift subscription. In the meantime, submit a support ticket or email support@ultiworld.com with t...
Wed, Jan 20, 2021 at 3:41 PM
Can I donate a subscription?
We have a subscription donation program that provides Ultiworld subscriptions to players across the ultimate community. You can find out more information ab...
Wed, Jan 20, 2021 at 3:42 PM
How do I activate a select country discount on a product?
Customers from select countries may be eligible for discounts on certain products. To activate the select country discount, you must have a payment method f...
Fri, Jun 30, 2023 at 1:28 PM