What should I do if I already subscribed on Vimeo/VHX, but want to switch to one of the new Ultiworld subscriptions? : Ultiworld Support

What should I do if I already subscribed on Vimeo/VHX, but want to switch to one of the new Ultiworld subscriptions? Print

Created by: Orion Burt

Modified on: Wed, Jan 20, 2021 at 3:39 PM

After you purchase an Ultiworld subscription and connect your existing VHX account, we will automatically cancel your old VHX-based recurring payments so that you are only paying in one place. You shouldn’t experience any interruption in access if you subscribe to a Full or Plus plan.

If you notice continuing charges from VHX even after you switched to one of the new subscriptions, please email support@ultiworld.com and we will make sure that gets straightened out.

Orion is the author of this solution article.

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What should I do if I already subscribed on Vimeo/VHX, but want to switch to one of the new Ultiworld subscriptions? Print

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